Lead Guest Services Attendant · Winter 2026/27

The opportunity

The Lead Guest Services Attendant will support the call center agents in delivering the highest level of guest service to the resort guests. This position will also answer guest questions about resort activities, transfer calls, and take guest messages. When necessary the Lead Guest Services Attendant will handle escalated calls and guest issues, promptly and with the utmost professionalism.

The Lead Guest Services Attendant will support the call center agents in delivering the highest level of guest service to the resort guests. This position will also answer guest questions about resort activities, transfer calls, and take guest messages. When necessary the Lead Guest Services Attendant will handle escalated calls and guest issues, promptly and with the utmost professionalism. Responsibilities include: Responsible for ongoing training and development of new and existing staff; Supervise shifts- handling escalations, room moves, team needs, and tasks assigned by the manager; Receive housekeeping requests from guests, owners, and employees and dispatch them to the appropriate housekeeping department.; Receive maintenance requests from guests, owners, and employees and dispatch out to the appropriate Property Management office, and log all calls. The employer lists this as a Winter 2026/27 seasonal opening in Newbury, NH. Check the linked employer page for schedules, requirements and current availability.

This opening comes from the employer’s own website, not from a posting managed by the employer on Seasonly. Details and availability can change. Seasonly cannot guarantee placement or a response.